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Capt_Dave
Posts: 11887
Location: Cape Fear, NC
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Wed Jun 13, 2018 4:13 pm
Almost all the problems I have seen evolve around the PHONES caching pages. (That means they save to old page and do not refresh it) The whole idea is to get the phone to redownload the page from the site.

Every once in a while....We miss an IPN coming back from paypal. Everyone once in while how knows what happened.

I can fix them all....but below is a troubleshooting guide that should fix MOST problems.

Did you sign up vie the website or vie the APP?

Vie the APP....
Log off the APP and then CLOSE the app. On Iphone hit the big button twice so it shows tiles.....Then swip up the tile with The ReefCast App in it.

Now open the APP and log back in.

It should work....If it does not. Send me a Private message or post in this thread.

Vie the Website...
Are you on a PHONE? IPad? or other mobile device?
YES-> Do the same thing as above except with your browser window. The issus is your phone is caching the page.

Are you on a Desktop?
Yes-> Close ALL your browser windows. Open a new browser window. Go to the ReefCast page.

It should work....If it does not. Send me a Private message or post in this thread.

ATTENTION!!
I run a charter boat all day almost everyday. I will handle most of this stuff at night once I get home. If you expect 1 hour service.....It ain't gonna happen.

I am happy to help....but I am only one guy. Be patience.

Dave
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Captain Dave Tilley
910-264-3973

Let\'s go kill something!
Carolina Beach Fishing Charters
  
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afishhard
Posts: 23
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Fri Jun 15, 2018 8:05 pm
ok want to pay your for your reefcast service but cannot seem to get system to take my card. Keeps wanting me to open a pay pal account. Not really want a PP account, cant we just use a credit card and if so how do I do it. Tried your posted fix.

thanks
  
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Capt_Dave
Posts: 11887
Location: Cape Fear, NC
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Sat Jun 16, 2018 12:21 am
There is a link on the page to pay by card without setting up an account

It is called Guest Payments. If I recall it saying "PAy without Setting up an account" toward the bottom of the screen.....in kind of small letters.

Dave
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Captain Dave Tilley
910-264-3973

Let\'s go kill something!
Carolina Beach Fishing Charters
  
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FISHPIRATE
Posts: 88
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Sat Jun 16, 2018 1:56 pm
Just signed up. Thanks for all you do Dave.  
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Long-enuff
Posts: 4
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Mon Jun 18, 2018 8:45 pm
Dave please keep me on your to do list. My account still shows that I am not a subscriber, paid on June 14th. Still no Reef cast access and getting the subscription page.  
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Capt_Dave
Posts: 11887
Location: Cape Fear, NC
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Mon Jun 18, 2018 11:56 pm
Long-enuff wrote:
Dave please keep me on your to do list. My account still shows that I am not a subscriber, paid on June 14th. Still no Reef cast access and getting the subscription page.


Try it now.

Dave
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Captain Dave Tilley
910-264-3973

Let\'s go kill something!
Carolina Beach Fishing Charters
  
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Long-enuff
Posts: 4
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Tue Jun 19, 2018 12:00 am
Got it now Captain! Thank you.  
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Capt_Dave
Posts: 11887
Location: Cape Fear, NC
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Tue Jun 19, 2018 12:03 am
Long-enuff wrote:
Got it now Captain! Thank you.


I extended your expiration date till today BTW>...
Dave
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Captain Dave Tilley
910-264-3973

Let\'s go kill something!
Carolina Beach Fishing Charters
  
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Long-enuff
Posts: 4
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Tue Jun 19, 2018 12:08 am
Thank you kindly.  
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ReefCast Sign Up Problems....Here is HOW to troubleshoot it.... - SaltwaterCentral.Com

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