Prevention of Marine Pollution from Ships

Prevention of Marine Pollution from Ships


A new international convention to prevent the potentially devastating effects of the spread of harmful aquatic organisms carried by ships’ ballast water has been adopted by the International Maritime Organization (IMO), the United Nations agency responsible for the safety and security of shipping and the prevention of marine pollution from ships. The instrument was adopted at an international conference held from 9 to13 February 2004 at IMO’s London Headquarters.


The Convention will require all ships to implement a Ballast Water and Sediments Management Plan. All ships will have to carry a Ballast Water Record Book and will be required to carry out ballast water management procedures to a given standard. Existing ships will be required to do the same, but after a phase-in period.


Parties to the Convention are given the option to take additional measures which are subject to criteria set out in the Convention and to IMO guidelines yet to be developed.


IMO Secretary-General Mr. Efthimios E. Mitropoulos congratulated Member Governments on the successful outcome of the conference.


“With the adoption of this Convention, the Organization has made global provisions to control and manage ships’ ballast water and thus prevent, minimize and ultimately eliminate the transfer of harmful aquatic organisms and pathogens across the seas and oceans of the world. Your work over the past week is a significant step towards controlling the introduction of invasive species via ballast water and thus towards safeguarding the biodiversity of the oceans”, Mr. Mitropoulos said.

 


“In no small measure, this is an achievement that becomes all the more important and significant given the consensus decisions you were able to make on a subject of undeniable complexity. Adopting international provisions, through consensus, when regulating an international industry like shipping is of vital importance and you have done just that.”


The Secretary-General emphasised that implementation of the Convention was now crucial.


“The work of IMO and its membership on the subject that brought us together this week will not cease with the signing of the Final Act. The momentum must be sustained and our efforts should turn immediately to the task of bringing the Convention into force as soon as possible,” he said. Mr. Mitropoulos commented that reaching agreement on issues such as the global standards for ballast water exchange and treatment; the measures a party can take in addition to the global standards, and IMO’s involvement in such measures; ballast water exchange areas; and the entry into force provisions “would not have been possible without the spirit of goodwill, understanding and compromise on the part of the many delegates and observers from all over the world who have contributed to attaining this goal.”


“We often speak about the fabled ‘IMO spirit of co-operation’ and we have witnessed it many times over this past week,” he added.


Mr. Mitropoulos emphasized the importance of early, wide and effective implementation of the new convention and pledged the support of the Organization’s Integrated Technical Co operation Programme to help those countries who needed assistance. The Conference adopted a resolution on Promotion of technical co-operation and assistance.


The GEF/UNDP/IMO Global Ballast Water Management Programme (GloBallast) is already providing technical support and expertise under a multi-million dollar project (GloBallast: http://globallast.imo.org/).


The Convention will enter into force 12 months after ratification by 30 States, representing 35 per cent of world merchant shipping tonnage.


The Conference was attended by representatives of 74 States, one Associate Member of IMO; and observers from two intergovernmental organizations and 18 non-governmental international organizations.


Convention requirements


The International Convention for the Control and Management of Ships’ Ballast Water and Sediments is divided into Articles; and an Annex which includes technical standards and requirements in the Regulations for the control and management of ships’ ballast water and sediments.


The main features of the Convention are outlined below. Entry into force The Convention will enter into force 12 months after ratification by 30 States, representing 35 per cent of world merchant shipping tonnage (Article 18 Entry into force).


General Obligations


Under Article 2 General Obligations Parties undertake to give full and complete effect to the provisions of the Convention and the Annex in order to prevent, minimize and ultimately eliminate the transfer of harmful aquatic organisms and pathogens through the control and management of ships’ ballast water and sediments.


Parties are given the right to take, individually or jointly with other Parties, more stringent measures with respect to the prevention, reduction or elimination of the transfer of harmful aquatic organisms and pathogens through the control and management of ships’ ballast water and sediments, consistent with international law. Parties should ensure that ballast water management practices do not cause greater harm than they prevent to their environment, human health, property or resources, or those of other States.


Reception facilities


Under Article 5 Sediment Reception Facilities Parties undertake to ensure that ports and terminals where cleaning or repair of ballast tanks occurs, have adequate reception facilities for the reception of sediments.


Research and monitoring Article 6 Scientific and Technical Research and Monitoring calls for Parties individually or jointly to promote and facilitate scientific and technical research on ballast water management; and monitor the effects of ballast water management in waters under their jurisdiction.


Survey, certification and inspection


Ships are required to be surveyed and certified (Article 7 Survey and certification) and may be inspected by port State control officers (Article 9 Inspection of Ships) who can verify that the ship has a valid certificate; inspect the Ballast Water Record Book; and/or sample the ballast water. If there are concerns, then a detailed inspection may be carried out and “the Party carrying out the inspection shall take such steps as will ensure that the ship shall not discharge Ballast Water until it can do so without presenting a threat of harm to the environment, human health, property or resources.” All possible efforts shall be made to avoid a ship being unduly detained or delayed (Article 12 Undue Delay to Ships).


Technical assistance


Under Article 13 Technical Assistance, Co-operation and Regional Co-operation, Parties undertake, directly or through the Organization and other international bodies, as appropriate, in respect of the control and management of ships’ ballast water and sediments, to provide support for those Parties which request technical assistance to train personnel; to ensure the availability of relevant technology, equipment and facilities; to initiate joint research and development programmes; and to undertake other action aimed at the effective implementation of this Convention and of guidance developed by the Organization related thereto.


Annex – Section A General Provisions


This includes definitions, application and exemptions. Under Regulation A-2 General Applicability: “Except where expressly provided otherwise, the discharge of Ballast Water shall only be conducted through Ballast Water Management, in accordance with the provisions of this Annex.”


Annex – Section B Management and Control Requirements for Ships


Ships are required to have on board and implement a Ballast Water Management Plan approved by the Administration (Regulation B-1). The Ballast Water Management Plan is specific to each ship and includes a detailed deion of the actions to be taken to implement the Ballast Water Management requirements and supplemental Ballast Water Management practices.


Ships must have a Ballast Water Record Book (Regulation B-2) to record when ballast water is taken on board; circulated or treated for Ballast Water Management purposes; and discharged into the sea. It should also record when Ballast Water is discharged to a reception facility and accidental or other exceptional discharges of Ballast Water The specific requirements for ballast water management are contained in regulation B-3 Ballast


Water Management for Ships:


Ships constructed before 2009 with a ballast water capacity of between 1500 and 5000 cubic metres must conduct ballast water management that at least meets the ballast water exchange standards or the ballast water performance standards until 2014, after which time it shall at least meet the ballast water performance standard.


Ships constructed before 2009 with a ballast water capacity of less than 1500 or greater than 5000 cubic metres must conduct ballast water management that at least meets the ballast water exchange standards or the ballast water performance standards until 2016, after which time it shall at least meet the ballast water performance standard.


Ships constructed in or after 2009 with a ballast water capacity of less than 5000 cubic metres must conduct ballast water management that at least meets the ballast water performance standard.


Ships constructed in or after 2009 but before 2012, with a ballast water capacity of 5000 cubic metres or more shall conduct ballast water management that at least meets the ballast water performance standard.


Ships constructed in or after 2012, with a ballast water capacity of 5000 cubic metres or more shall conduct ballast water management that at least meets the ballast water performance standard.


Other methods of ballast water management may also be accepted as alternatives to the ballast water exchange standard and ballast water performance standard, provided that such methods ensure at least the same level of protection to the environment, human health, property or resources, and are approved in principle by IMO’s Marine Environment Protection Committee (MEPC).


Under Regulation B-4 Ballast Water Exchange, all ships using ballast water exchange should:


whenever possible, conduct ballast water exchange at least 200 nautical miles from the nearest land and in water at least 200 metres in depth, taking into account Guidelines developed by IMO; in cases where the ship is unable to conduct ballast water exchange as above, this should be as far from the nearest land as possible, and in all cases at least 50 nautical miles from the nearest land and in water at least 200 metres in depth.


When these requirements cannot be met areas may be designated where ships can conduct ballast water exchange. All ships shall remove and dispose of sediments from spaces designated to carry ballast water in accordance with the provisions of the ships’ ballast water management plan (Regulation B-4).


Annex – Section C Additional measures


A Party, individually or jointly with other Parties, may impose on ships additional measures to prevent, reduce, or eliminate the transfer of Harmful Aquatic Organisms and Pathogens through ships’ Ballast Water and Sediments.


In these cases, the Party or Parties should consult with adjoining or nearby States that may be affected by such standards or requirements and should communicate their intention to establish additional measure(s) to the Organization at least 6 months, except in emergency or epidemic situations, prior to the projected date of implementation of the measure(s). When appropriate,


Parties will have to obtain the approval of IMO.


Annex – Section D Standards for Ballast Water Management


There is a ballast water exchange standard and a ballast water performance standard. Ballast water exchange could be used to meet the performance standard:


Regulation D-1 Ballast Water Exchange Standard – Ships performing Ballast Water exchange shall do so with an efficiency of 95 per cent volumetric exchange of Ballast Water. For ships exchanging ballast water by the pumping-through method, pumping through three times the volume of each ballast water tank shall be considered to meet the standard described. Pumping through less than three times the volume may be accepted provided the ship can demonstrate that at least 95 percent volumetric exchange is met.


Regulation D-2 Ballast Water Performance Standard – Ships conducting ballast water management shall discharge less than 10 viable organisms per cubic metre greater than or equal to 50 micrometres in minimum dimension and less than 10 viable organisms per milliliter less than 50 micrometres in minimum dimension and greater than or equal to 10 micrometres in minimum dimension; and discharge of the indicator microbes shall not exceed the specified concentrations.


The indicator microbes, as a human health standard, include, but are not be limited to:


a. Toxicogenic Vibrio cholerae (O1 and O139) with less than 1 colony forming unit (cfu) per 100 milliliters or less than 1 cfu per 1 gram (wet weight) zooplankton samples ;


b. Escherichia coli less than 250 cfu per 100 milliliters;


c. Intestinal Enterococci less than 100 cfu per 100 milliliters.


Ballast Water Management systems must be approved by the Administration in accordance with IMO Guidelines (Regulation D-3 Approval requirements for Ballast Water Management systems). These include systems which make use of chemicals or biocides; make use of organisms or biological mechanisms; or which alter the chemical or physical characteristics of the Ballast Water.


Prototype technologies


Regulation D-4 covers Prototype Ballast Water Treatment Technologies. It allows for ships participating in a programme approved by the Administration to test and evaluate promising Ballast Water treatment technologies to have a leeway of five years before having to comply with the requirements.


Review of standards


Under regulation D-5 Review of Standards by the Organization, IMO is required to review the


Ballast Water Performance Standard, taking into account a number of criteria including safety considerations; environmental acceptability, i.e., not causing more or greater environmental impacts than it solves; practicability, i.e., compatibility with ship design and operations; cost effectiveness; and biological effectiveness in terms of removing, or otherwise rendering inactive harmful aquatic organisms and pathogens in ballast water. The review should include a determination of whether appropriate technologies are available to achieve the standard, an assessment of the above mentioned criteria, and an assessment of the socio-economic effect(s) specifically in relation to the developmental needs of developing countries, particularly small island developing States.


Annex- Section E Survey and Certification Requirements for Ballast Water Management Gives requirements for initial renewal, annual, intermediate and renewal surveys and certification requirements. Appendices give form of Ballast Water Management Certificate and Form of Ballast Water Record Book. Resolutions adopted by the Conference The Conference also adopted four resolutions:


Conference resolution 1: Future work by the Organization pertaining to the International Convention for the Control and Management of Ships’ Ballast Water and Sediments


Conference resolution 2: The use of decision-making tools when reviewing the standards pursuant to Regulation D-5


Conference resolution 3: Promotion of technical co-operation and assistance


Conference resolution 4: Review of the Annex to the International Convention for the Control and Management of Ships’ Ballast Water and Sediments

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Introducing the New NAVCEN Maritime Safety Information Application!

Dear Users of the Marine Transportation System,

We’re excited to announce the launch of the U.S. Coast Guard Navigation Center’s new Maritime Safety Information (MSI) Application! This enhanced platform is designed to improve your access to critical navigation safety information, including Local Notices to Mariners (LNM) and Light Lists.

Key Features of the New MSI Application:
• Near-Real-Time Updates: Stay informed with the latest changes and updates.
• GIS Display: Visualize navigation information directly on an interactive map.
• Customizable Searches: Narrow your searches to focus on specific waterways or regions of interest.

The application is available now and ready to support safer, more efficient maritime operations.

Access the New MSI Application:
Click HERE to explore the platform and take advantage of its features.

We’re committed to ensuring mariners have the tools and information they need to navigate safely and effectively. If you have any questions or feedback, please don’t hesitate to reach out.

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NAVCEN’s Upgraded LNM & Light List Application Launching the Week of December 2nd

During the week of December 2nd, the U.S. Coast Guard Navigation Center (NAVCEN) will launch its updated Local Notice to Mariners (LNM) and Light List application.  The application will feature GIS-based tools, customizable downloads, and GeoJSON integration for enhanced maritime safety information. 

The U.S. Coast Guard Navigation Center (NAVCEN) is excited to announce the launch of its updated Local Notice to Mariners (LNM) and Light List application during the week of December 2nd, reaffirming our commitment to enhancing access to critical maritime safety information.

This upgraded application allows users to download and print LNMs for entire Coast Guard Districts or define their own area of interest using the GIS tools to zoom in and access localized data.  The form section enables users to organize and sort LNMs by waterway or category. For programmatic integration, GeoJSON files will be available to download for data ingestion into other applications.

We sincerely appreciate your patience and are confident this enhanced version will better serve the diverse needs of the maritime community.

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Notice: Changes to the USCG Local Notice to Mariners (LNM) and Light Lists

Notice: Changes to the USCG Local Notice to Mariners (LNM) and Light Lists
The U.S. Coast Guard Navigation Center announces upcoming changes to the Local Notice
to Mariners (LNM) and the Light List, as part of our efforts to modernize and improve the
accessibility, accuracy, and overall user experience for mariners and other stakeholders.

What Is Changing?

1. Transition From Paper Charts: In January 2025, NOAA will discontinue the production
of all paper charts. In alignment with this change, the Coast Guard will transition from
using NOAA Paper Chart Numbers and Editions/Dates for disseminating Marine Safety
Information (MSI) to using Official Waterway Names.

2. How You Will Access LNMs and Light Lists: The LNM and Light List data will now be
available in a geospatial format, which will allow you to visualize information interactively
on a map/chart. You can use your mouse wheel or the +/- buttons in the upper left portion
of the screen to zoom in or out and navigate to your desired area on the map/chart. Once
the area is displayed, you can generate a PDF of the LNM or Light List for that specific area,
which you can then save and/or print. Alternatively, you can use a fillable form on our
website to select your waterway by name from the Light List and generate the LNM or Light
List.

3. LNM and Light List Data Refresh Rate: LNM data will be refreshed every fifteen
minutes. Light List data will be refreshed every 24 hours. This will give you a much more up-to-
date operating picture, designed to enhance your efficiency and improve safety in your
area of transit or planned routes.

4. Elimination of Weekly Files: Weekly LNMs, Weekly Light List Correction Files, Daily
Discrepancy Files, and the Summary of Light List Changes will no longer be published to
focus on providing the most up-to-date and accessible format. In the near future, we will
also publish an Application Programming Interface (API) for interested parties to access the
data externally.

Why Are These Changes Being Made?
The modernization of MSI delivery is designed to improve the U.S. Coast Guard’s aid-to-navigation
data management and dissemination capabilities. By providing frequent
updates, geospatial visualization, and digital access, we hope to achieve our goals of:
Enhancing Maritime Safety: By delivering the most current and precise information,
mariners can make better-informed decisions, reducing the risk of accidents and ensuring
safer navigation.
Improving Accessibility: The shift to geospatial visualization makes it easier for all users,
from commercial mariners to recreational boaters, to stay informed.
Increasing Efficiency: The integration of LNM and Light List data into a geospatial format
to simplify the gathering of safety information and facilitate easy route planning.
When Will These Changes Take Effect?
The transition to the modernized LNM and Light List platform (the Navigation Center
website) will be completed by Monday, October 21st.
How to Access the New Features?
Starting October 21st, 2024, you will be able to access the updated Local Notice to
Mariners (LNM) and Light List through the NAVCEN website, with a User Guide available to
assist you. While legacy versions of these products will no longer be produced or posted
after October 31st, previously available versions will remain accessible for download
indefinitely. Additionally, users can now generate updated LNMs in real time, with data
refreshed every 15 minutes.

For any questions or assistance, please visit our Contact Us page, select ‘LNMs or Light
Lists’ from the Subject dropdown, and submit your inquiry.

Thank you for your continued support as we work to enhance the safety and efficiency of
maritime navigation.

U.S. Coast Guard Navigation Center (www.navcen.uscg.gov)

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LNM/Light List Application Delay

Good Day,

Availability of the modernized Local Notices to Mariners (LNMs) and Light List (LL) application will be delayed beyond the scheduled 30 September 2024 launch date as a result of Hurricane Helene.

The following legacy products will remain available on the NAVCEN website until 31 October to ensure customers maintain uninterrupted access to MSI products during the transition:

  • Weekly Local Notices to Mariners (pdf)
  • Light Lists (pdf)
  • Daily LNM Discrepancies and Temporary Changes (XML)
  • Weekly Light List files (PDF, XML)

We are working diligently to reschedule the application’s launch and will provide an update with the new release date as soon as it becomes available. 

For questions or comments, you may contact us via our contact us page (please select “LNMs or Light Lists” from the Subject pull-down menu).

Thank you for your understanding and continued support. 

Sincerely,
Navigation Center
U.S. Coast Guard
https://www.navcen.uscg.gov

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Notice: Changes to the USCG Local Notice to Mariners (LNM) and Light Lists

Notice: Changes to the USCG Local Notice to Mariners (LNM) and Light Lists

The U.S. Coast Guard Navigation Center announces upcoming changes to the Local Notice to Mariners (LNM) and the Light List, as part of our efforts to modernize and improve the accessibility, accuracy, and overall user experience for mariners and other stakeholders.

What Is Changing?

  1. Transition From Paper Charts: In January 2025, NOAA will discontinue the production of all paper charts. In alignment with this change, the Coast Guard will transition from using NOAA Paper Chart Numbers and Editions/Dates for disseminating Marine Safety Information (MSI) to using Official Waterway Names.
  2. How You Will Access LNMs and Light Lists: The LNM and Light List data will now be available in a geospatial format, which will allow you to visualize information interactively on a map/chart. You can use your mouse wheel or the +/- buttons in the upper left portion of the screen to zoom in or out and navigate to your desired area on the map/chart. Once the area is displayed, you can generate a PDF of the LNM or Light List for that specific area, which you can then save and/or print. Alternatively, you can use a fillable form on our website to select your waterway by name from the Light List and generate the LNM or Light List.
  3. LNM and Light List Data Refresh Rate: LNM data will be refreshed every fifteen minutes.  Light List data will be refreshed every 24 hours.  This will give you a much more up-to-date operating picture, designed to enhance your efficiency and improve safety in your area of transit or planned routes.
  4. Elimination of Weekly Files: Weekly LNMs, Weekly Light List Correction Files, Daily Discrepancy Files, and the Summary of Light List Changes will no longer be published to focus on providing the most up-to-date and accessible format. In the near future, we will also publish an Application Programming Interface (API) for interested parties to access the data externally.

Why Are These Changes Being Made?

The modernization of MSI delivery is designed to improve the U.S. Coast Guard’s aid-to-navigation data management and dissemination capabilities. By providing frequent updates, geospatial visualization, and digital access, we hope to achieve our goals of:

  • Enhancing Maritime Safety: By delivering the most current and precise information, mariners can make better-informed decisions, reducing the risk of accidents and ensuring safer navigation.
  • Improving Accessibility: The shift to geospatial visualization makes it easier for all users, from commercial mariners to recreational boaters, to stay informed.
  • Increasing Efficiency: The integration of LNM and Light List data into a geospatial format to simplify the gathering of safety information and facilitate easy route planning.

 

 

When Will These Changes Take Effect?

The transition to the modernized LNM and Light List platform (the Navigation Center website) will be completed by Monday, September 30th.

How to Access the New Features?

Starting on September 30th, 2024, you will be able to access the updated LNM and Light List through the NAVCEN website. A User Guide will be available on the NAVCEN website. Customers will still have the ability to download legacy versions of these products until October 21st.

For any questions or assistance, please visit our Contact Us Page, select ‘LNMs or Light Lists’ from the Subject dropdown, and submit your inquiry.

Thank you for your continued support as we work to improve the safety and efficiency of maritime navigation.

U.S. Coast Guard Navigation Center (www.navcen.uscg.gov)

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Navigation Center Website Survey Request

We are eager to understand the primary reason for your visit to the Navigation Center website and how you use it, whether for recreational boating, professional purposes, data requests, educational reasons, or otherwise. Your feedback on the website’s ease of use, ability to find information, and if it’s your primary source for navigation-related information is crucial. We are committed to improving your experience and welcome any suggestions to enhance the site’s usability, information accessibility, and overall efficiency. Your insights are invaluable in helping us better meet your navigation needs.

 

Survey: Navigation Center Website Feedback Survey (surveymonkey.com)

 

 

 

 

U.S. Coast Guard Navigation Center Website Customer Feedback Survey Privacy Notice

Authority: 14 U.S.C. §504; 14 U.S.C §505; and Executive Order 12862.

Purpose: To collect data that will be used to analyze and determine the kind and quality of services customers want and expect, as well as their satisfaction with U.S. Coast Guard Navigation Center services. To maintain confidentiality, respondents are advised not to include any personally identifiable information in their responses.

Routine Uses: This survey solicits information that the Coast Guard will use to gauge feedback and improve overall customer service. DHS/ALL/PIA-069 DHS Surveys, Interviews, and Focus Groups provides coverage for this collection.

Disclosure: Furnishing this information is strictly voluntary

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Navigation Center Website Survey Request

We are eager to understand the primary reason for your visit to the Navigation Center website and how you use it, whether for recreational boating, professional purposes, data requests, educational reasons, or otherwise. Your feedback on the website’s ease of use, ability to find information, and if it’s your primary source for navigation-related information is crucial. We are committed to improving your experience and welcome any suggestions to enhance the site’s usability, information accessibility, and overall efficiency. Your insights are invaluable in helping us better meet your navigation needs.

 

Survey: Navigation Center Website Feedback Survey (surveymonkey.com)

 

 

 

 

U.S. Coast Guard Navigation Center Website Customer Feedback Survey Privacy Notice

Authority: 14 U.S.C. §504; 14 U.S.C §505; and Executive Order 12862.

Purpose: To collect data that will be used to analyze and determine the kind and quality of services customers want and expect, as well as their satisfaction with U.S. Coast Guard Navigation Center services. To maintain confidentiality, respondents are advised not to include any personally identifiable information in their responses.

Routine Uses: This survey solicits information that the Coast Guard will use to gauge feedback and improve overall customer service. DHS/ALL/PIA-069 DHS Surveys, Interviews, and Focus Groups provides coverage for this collection.

Disclosure: Furnishing this information is strictly voluntary

Read More

Navigation Center Website Survey Request

We are eager to understand the primary reason for your visit to the Navigation Center website and how you use it, whether for recreational boating, professional purposes, data requests, educational reasons, or otherwise. Your feedback on the website’s ease of use, ability to find information, and if it’s your primary source for navigation-related information is crucial. We are committed to improving your experience and welcome any suggestions to enhance the site’s usability, information accessibility, and overall efficiency. Your insights are invaluable in helping us better meet your navigation needs.

 

Survey: Navigation Center Website Feedback Survey (surveymonkey.com)

 

 

 

 

U.S. Coast Guard Navigation Center Website Customer Feedback Survey Privacy Notice

Authority: 14 U.S.C. §504; 14 U.S.C §505; and Executive Order 12862.

Purpose: To collect data that will be used to analyze and determine the kind and quality of services customers want and expect, as well as their satisfaction with U.S. Coast Guard Navigation Center services. To maintain confidentiality, respondents are advised not to include any personally identifiable information in their responses.

Routine Uses: This survey solicits information that the Coast Guard will use to gauge feedback and improve overall customer service. DHS/ALL/PIA-069 DHS Surveys, Interviews, and Focus Groups provides coverage for this collection.

Disclosure: Furnishing this information is strictly voluntary

Read More

Navigation Center Website Survey Request

We are eager to understand the primary reason for your visit to the Navigation Center website and how you use it, whether for recreational boating, professional purposes, data requests, educational reasons, or otherwise. Your feedback on the website’s ease of use, ability to find information, and if it’s your primary source for navigation-related information is crucial. We are committed to improving your experience and welcome any suggestions to enhance the site’s usability, information accessibility, and overall efficiency. Your insights are invaluable in helping us better meet your navigation needs.

 

Survey: Navigation Center Website Feedback Survey (surveymonkey.com)

 

 

 

 

U.S. Coast Guard Navigation Center Website Customer Feedback Survey Privacy Notice

Authority: 14 U.S.C. §504; 14 U.S.C §505; and Executive Order 12862.

Purpose: To collect data that will be used to analyze and determine the kind and quality of services customers want and expect, as well as their satisfaction with U.S. Coast Guard Navigation Center services. To maintain confidentiality, respondents are advised not to include any personally identifiable information in their responses.

Routine Uses: This survey solicits information that the Coast Guard will use to gauge feedback and improve overall customer service. DHS/ALL/PIA-069 DHS Surveys, Interviews, and Focus Groups provides coverage for this collection.

Disclosure: Furnishing this information is strictly voluntary

Read More

Navigation Center Website Survey Request

We are eager to understand the primary reason for your visit to the Navigation Center website and how you use it, whether for recreational boating, professional purposes, data requests, educational reasons, or otherwise. Your feedback on the website’s ease of use, ability to find information, and if it’s your primary source for navigation-related information is crucial. We are committed to improving your experience and welcome any suggestions to enhance the site’s usability, information accessibility, and overall efficiency. Your insights are invaluable in helping us better meet your navigation needs.

 

Survey: Navigation Center Website Feedback Survey (surveymonkey.com)

 

 

 

 

U.S. Coast Guard Navigation Center Website Customer Feedback Survey Privacy Notice

Authority: 14 U.S.C. §504; 14 U.S.C §505; and Executive Order 12862.

Purpose: To collect data that will be used to analyze and determine the kind and quality of services customers want and expect, as well as their satisfaction with U.S. Coast Guard Navigation Center services. To maintain confidentiality, respondents are advised not to include any personally identifiable information in their responses.

Routine Uses: This survey solicits information that the Coast Guard will use to gauge feedback and improve overall customer service. DHS/ALL/PIA-069 DHS Surveys, Interviews, and Focus Groups provides coverage for this collection.

Disclosure: Furnishing this information is strictly voluntary

Read More
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